Last updated: March 24, 2026
CoinValue (“we,” “us,” or “our”) operates the website coinvalue.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
Information You Provide
- Email Address: When you enter your email to unlock coin valuations.
- Coin Images: Photos you upload or capture for coin identification and valuation.
- Payment Information: Billing details processed securely through Stripe. We do not store your credit card number, expiration date, or CVV on our servers.
- Support Inquiries: Information you provide when contacting us through our support form.
Information Collected Automatically
- Session Data: We use a session cookie to track your scan history and link it to your account. This cookie is httpOnly and cannot be accessed by third-party scripts.
- Device and Browser Information: Browser type, operating system, screen resolution, and device type for service optimization.
- Usage Data: Pages visited, features used, scan counts, and interaction patterns.
- IP Address: Collected for rate limiting, fraud prevention, and approximate geographic location.
2. How We Use Your Information
- To provide, maintain, and improve the Service, including coin identification, valuation, and collection management.
- To process transactions and send related information, including purchase confirmations and invoices via Stripe.
- To send you service-related communications (e.g., scan results, account updates).
- To detect, prevent, and address fraud, abuse, and technical issues.
- To enforce our Terms of Service and comply with legal obligations.
- To analyze usage patterns and improve our identification technology.
We do not sell your personal information. We do not use your email address for marketing purposes unless you explicitly opt in. We do not share your coin images with third parties for their own purposes.
3. How We Share Your Information
- Service Providers: We share information with third-party vendors who assist in operating our Service:
- Google (Gemini API) — processes coin images for identification. Images are sent to Google's servers for analysis and are subject to Google's API terms.
- Stripe — processes payment transactions. Subject to Stripe's privacy policy.
- Vercel — hosts our Service. Subject to Vercel's privacy policy.
- Neon/Supabase — database hosting. Subject to their respective privacy policies.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Specifically:
- Account Data: Retained until you request deletion.
- Coin Images: Retained for as long as the associated scan exists in your account.
- Session Data: Anonymous session cookies expire after 1 year of inactivity.
- Payment Records: Retained as required by tax and accounting regulations (typically 7 years).
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- HTTPS encryption for all data in transit.
- httpOnly, Secure session cookies to prevent cross-site scripting access.
- Payment processing handled entirely by Stripe (PCI DSS Level 1 certified).
- Database access restricted to authorized services only.
- Rate limiting to prevent abuse.
6. Your Rights — US State Privacy Laws
Depending on your state of residence, you may have the following rights under applicable privacy laws including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), Texas Data Privacy and Security Act (TDPSA), Oregon Consumer Privacy Act (OCPA), Montana Consumer Data Privacy Act (MCDPA), and other applicable state laws:
- Right to Know/Access: You may request information about what personal data we collect, use, and disclose about you.
- Right to Delete: You may request deletion of your personal data, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal data.
- Right to Portability: You may request a copy of your personal data in a portable format.
- Right to Opt Out of Sale/Sharing: We do not sell or share your personal data for cross-context behavioral advertising. No opt-out is necessary.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
- Right to Appeal: If we deny your privacy request, you may appeal by contacting us.
To exercise any of these rights, contact us at privacy@coinvalue.com or use our support form. We will respond within 45 days (or as required by applicable law).
7. Children's Privacy
Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.
8. Cookies and Tracking Technologies
We use the following cookies and similar technologies:
- Essential Cookies: Session cookie (
coinvalue_session) required for the Service to function. This cookie identifies your session and links your scans to your account. It is httpOnly and cannot be read by JavaScript. - Analytics: We may use privacy-respecting analytics to understand how the Service is used. We do not use Google Analytics or any third-party tracking that shares data with advertising networks.
We do not use advertising cookies, tracking pixels, or cross-site tracking technologies.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own (including the United States) where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights: